Businessmodel of Platfora

Customer Segments

Platfora’s products are targeted principally at large enterprises that manage and process significant amounts of raw data or require accurate, easily-understood analytics to be shared both within the organisation and with outside parties. The Company’s software is utilised in particular by firms that employ technical teams, including business analysts, data scientists, C-Suite experts and IT professionals.

Platfora does not target businesses in one particular industry, with its customers coming from a variety of sectors, including companies within the tech, media, travel, retail and banking sectors.

Notable clients include Fortune 500 companies Disney, Cisco, Sears and Citigroup, as well as well-known brands Groupon, Thomson Reuters and Volkswagen.

Value Propositions

Platfora’s greatest value proposition is its speed, efficiency and ease of use, providing software products that can be fully utilised following installation using off-the-shelf servers or cloud-based solutions.

The platform allows users to analyse and process large amounts of raw data quickly without having to possess coding experience or technical knowhow, ensures that new data is processed and modelled so that it is accessible to its users in one place, and provides simple tools that enable users to easily share visual representations of data.

Platfora also purports to provide a more cost-effective method of big data analysis than traditional business intelligence offerings, which often require additional data warehouse costs.

Channels

Platfora provides server-based software products that run on-premise, whereby it is installed directly on to computers on a customer’s premises, or in the cloud utilising standard general-purpose hardware.

The platform, which runs in tandem with open source software framework Apache Hadoop, can then be accessed directly from any user computer where the software is installed.

Customer Relationships

Acquiring Platfora products requires direct contact with the Company’s sales team. Once the software platform is up and running, Platfora provides video tutorials and online support.

Platfora also interacts with existing and potential customers through industry events, including 2016 events Hadoop Summit in Dublin, Spark Summit in San Francisco and Cloudera Sessions in Chicago, New York and Cincinnati. It also presents webinars and demonstrations that discuss issues in data analytics via its website.

Key Activities

Platfora develops and maintains data analytics software for a big business audience, designing efficient and cost-effective business intelligence and data discovery solutions.

Its platform allows users to analyse data relating to transactions, customer interactions, and machine data using open source Hadoop framework software as a scalable data store. It has active engineering, sales and support teams.

Key Partners

Platfora’s key partners are companies operating within the big data space. As part of its partner program, Platfora collaborates with value added resellers, data solutions providers, and alliance partners with which it shares tools, resources, co-marketing opportunities and revenue opportunities with a view to developing Hadoop-related data products and services.

On its website Platfora names software companies Pivotal, Cloudera, MAPR and Hortonworks as partners, as well as cloud computing company Amazon Web Services and multinational tech company Cisco.

Key Resources

Platfora’s key resources relate largely to its technology and the maintenance of its software platform. This includes the software itself, the Company’s servers, and its development team. Platfora also uses a proprietary data storage unit that it calls a Lens, which is loaded into the memory on the Company’s servers in order for its platform to function. Platfora currently has one patent application filed with the US Patent and Trademark Office for “Interest-driven Business Intelligence (BI) systems”.

While Platfora is generating revenue, its financial backers remain a key resource with regard to the product’s development. In terms of personnel, Platfora’s sales and marketing team also plays an integral role in reaching consumers.

Cost Structure

A significant portion of Platfora’s costs concern technology, including the development of its software and maintenance of its IT infrastructure. This includes the renting of server space. Platfora also incurs significant costs in relation to its personnel, most obviously through the payment of salaries and benefits. Operating a sales team and post-sales support team also represents a substantial cost.

According to recent research, support for high-tech products typically costs between 6% and 9% of total revenue. Fixed costs such as the renting of office space and payment of utilities must also be considered.

Revenue Streams

Platfora’s revenue is generated through sales of its software products. The Company’s software is available via direct sales representatives, with software subscriptions priced on an annual per server basis. Prices are not disclosed on the Platfora website. According to press reports, Platfora recorded a 210% growth in annual recurring revenue in 2015 and expects to post similar numbers for 2016.